Solve your doubts here ...
BREAL is the most complete real estate system in the market, using it will improve your business.
Property brokers
Property managers
Real estate and real estate developers
Management committees of houses and buildings communities
Administrators of buildings and communities
Malls
Large tenants such as telephone companies, banks, franchises that are tenants of many commercial establishments
Family Offices that administer their properties
Yes. The system is integrated to the Superintendency of Banks and allows a specific date to bring the value of the Development Unit (UF) and the Consumer Price Index (CPI). The value of the UF can then be massively updated for all the lease payments that apply or to carry to pesos any amount expressed in UF such as the amount of sale, payments or leases.
The Contract Revision Start Days are the days that are defined by the lease contract prior to the maximum date to give notice of the term or renewal of the contract. Allows the system to define the date on which it should begin to review the lease to see if it will proceed to renew it or not. The system automatically sends an email to the defined users when a lease reaches that date. You can also issue reports with these dates and plan the contract review process and its subsequent renewal.
If you already have a CRM you most likely have part of the process of a sale or a lease settled. Usually, a real estate CRM allows you to register your properties, display them in different property portals, receive the contact details of interested parties and generate visit records. However, the remaining tasks until a business closure and everything that happens after a business closing are not covered by the CRM. This is where BREAL adds value to your business, since it will be able to keep track of your potential business until the closing and subsequent tasks that must be performed to execute the operation until the delivery of the property and payment of commissions to the executives. In the case of leases, you can generate the lease contract in the system.
Yes. BREAL generates a Gantt letter or a list of the milestones of the process from the reservation of the property until the delivery to the new owner. For each milestone, the progress percentage and the compliance date can be recorded. In this way you can at any time respond to your customers, buyers and sellers, the status of the process (where they go and what is missing).
You can register invoices for the last 6 or 12 months in the system, depending on the period you want to audit and generate the common expenses for each month and compare them with the common expenses previously issued to determine potential differences. In the same way you can record the payments made per unit to determine the level of debt.
BREAL will allow you to order your processes, have information always available and give transparency to the expenses and charges of the community. Additionally, it will allow you to keep a complete record of the tasks to be performed, the problems to be solved and the level of fulfillment of the tasks. You can audit the administration process at any time.
BREAL contributes to give transparency and order to the administration of the community, which will allow them to make the best decisions since they will have at all times the updated information and the status of the tasks, reducing the gaps or asymmetries of information between the Administration, Administration Committee, Co-Owners and Tenants. It will improve confidence by having more visibility and increase productivity by making more effective the assemblies, meetings of the Administration Committee and management of the Administrator. As a result of better management, as is the case in any company, common expenses should be reduced and the operation of the condominium and its services improved.
All BREAL products, in addition to the functionalities inherent to each business process, include the following functionalities in a transversal way:
Sending emails
Record of tasks
Attachments of documents and photographs
Change history of the 20 most important fields of each object
Creation and modification of Reports and Panels with any information that is registered in the system
Views by object in which you can apply filters and select the fields you want to see
Data backup on request or monthly programming
User profiling
Creation of new fields that require (a new field is created in 1 minute)
Sort fields on the screen
Creating sections on the screen
Deleting fields that you will not use
Business impact analysis questions :
How can the system improve the control of my business?
How can the system improve the level of attention to my clients?
How does the system reduce management times?
How can the system improve decision making and have better information?
How does the system allow me to define management indicators (KPIs)?
How does the system allow me to generate reports of any registered information?
Questions about the use of the system:
How simple and easy to use is the system?
How adaptable is the system to my current and future business needs?
How complete is the system according to my needs?
Does the system include parts of the process that I did not consider in my own processes and that help me improve my business?
Can I create new fields and sections of my business model?
Level of care questions:
Is initial training included in order to use the system?
How is attention every time you have a question or need support?
What will be the response times to my queries and needs?
How fast and simple is it to contact me with my system provider?
System questions:
How can you assure me that the system will not fail and I will always be able to access my data?
How can you assure me that my data will always be safe and proof against strangers?
How can I ensure that the system complies with everything I need?
Does the technology on which the system is developed ensure its continuity over time?
Cost questions:
What is the total cost of using the system?
Are there other hidden costs such as updates, servers, maintenance, support, developments, etc.?
What is the cost of the system if I develop it on my own or send it to me to develop?
What are the costs of maintenance, servers, updating and others in the time that I need to consider if I develop the system on my own?
Questions regarding the level of my organization and processes:
Is my organization prepared in terms of processes to be able to use a system?
Are my employees and collaborators ready to use a system?
What is the level of resistance to change that exists within my company?
It can be a natural person or a company. You must have exclusive dedication, be obsessive in providing excellent service to your clients, meet defined sales goals, assist clients in your portfolio and ensure compliance with customer expectations. You must have knowledge of the real estate industry in your territory and become an expert in the use of BREAL.
BREAL is developed based on objects oriented programing. Each object is self-contained, and each bit of functionality does its own thing while leaving the other bits alone.
It is a tab that groups fields of the same concept. For example, the Properties object has all the fields that describe or are required to describe or specify a property.
A Record Type is a field within an Object, which allows to display different screen configurations for that same object. Each screen configuration has different fields. For example, the Lease object has two types of records (Single Lease and Lease Multi Property). Each one is used to manage a different type of lease contract and in each tab only the fields of the type of contract defined by the type of record are shown.
Views are quick reports that can be configured on each object or token. The user can create as many views as required and include in each one the fields or columns of a specific object. You can directly edit the fields of an object through a View. Views can join and simplify multiple tables into a single virtual table.
Salesforce.com is a company founded in 1999, (Nasdaq: CRM) Customer Relationship Management . It is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
It is the largest CRM provider worldwide that has obtained several awards, among which it has been distinguished by Forbes Magazine as the most innovative company in the world in the years 2011, 2012, 2013, 2014, 2015, 2016 and 2017. The most admired software company in the world and The 7th best companies to work in the world.
BREAL has been developed in conjunction with Salesforce.com and using its world-class technology. All of our customer data is found on Salesforce servers around the world. All security protocols and access to information are provided by Salesforce. Any client that uses BREAL is using Salesforce and all its benefits, but oriented to the real estate industry. BREAL can not operate outside of Salesforce.
Appexchange.com is the world's largest business-oriented application portal. It belongs to Salesforce.com. All companies that have an Appexchange.com presence, such as BReal and others, have two things in common: they all operate with Salesforce.com technology and all have developed business-oriented solutions. A company that has a presence on the Appexchange has passed the rigorous quality and safety audits of Salesforce.com.
You must click on the link that appears in the email. A screen will appear asking you to create a password, select a question and write the answer. Write down the password, and especially the question and your answer, since the system will ask them in case you forget your password and want to recover it.
Each time a user enters the system from a new IP address, the system will ask for an authorization code. If you register the cell phone you will receive the code through a text message on your cell phone. If you omit this step, by default, the system will send the authorization code to your email. We have detected that depending on the cell phone company text messages may have a delay, so we recommend omitting cell phone registration and using email, but it is the user's choice. In any case, if you are not receiving text messages on your cell phone you can always change them to receive them in your email.
Each time a user enters the system from a new IP address, the system will ask for an authorization code. This code will arrive to your email or your cell phone as a text message, as you have configured it. You must enter the authorization code received to enter the system. This is a security practice to ensure that you are the authorized person to enter the system and prevent the misuse of your access codes in case they are used by a stranger.
The first thing to do when entering BREAL for the first time is to set the type of display as "Classic" and the language (Spanish, Spanish of Mexico or English). They are two very simple steps that take a minute and will be assisted by your Executive.
The Initial Configuration must be made depending on the country and company. For this they are defined:
The Executives. They are all those people of the company who will have responsibilities over the properties or some business process, such as sellers, real estate agents and administrators.
The Countries, Cities, Municipalities and Sectors. This orresponds to the structure that is required to give the location of a property. Each Country is divided into Cities, each city is divided into Communes and each commune is divided into Sectors. Depending on each country, the names of this set of groupings can be changed.
The currencies to be used, the types of means of payment, the types of properties, the list of banks, the sales milestones and others as required.
Then, you must register the Properties. The BREAL functionalities that appear will depend on the plan you have hired, however for any plan it will be necessary to enter the data of the Properties. A Property belongs to an Owner and a Condominium, but an Owner can be a Person or a Company. Therefore, we will create the information in the same order that the objects are in the application. We will start with the Contacts, the Companies, the Owners, the Condominiums and finally the Properties.
The correct order of registration of the information is detailed below:
First record the contact details of the owner of the property in the Contact object. In the event that the owner is a company, record the company's data in the Business object.
Then record the property owner's data in the Owner object, for this select if the owner is a person or a company, and associate the contact of the previously created owner or the previously created company.
Subsequently, proceed to create the Condominium, where you must register the address of the building or property as the case may be. Indicate the type of registration "With Condominium" when you must create a building, shopping center or group of houses with a common address. If it is a house or business premises that leads directly to the street, select the type of registration "Without Condominium".
Now you are ready to create a Property, for which you must define which Owner and which Condominium you belong to, together with all the data you need to register of the property. Each time you need to register a contact, it must be previously created in the Contacts object.
Depending on the type of business plan and process that you have contracted, the remaining objects that you require will appear, which will be completed. For example, if you are going to administer lease agreements, you must create the tenants as Contact or Company as appropriate, then create the Tenant tab. Then you must create the lease, for which you must assign the previously created Property, Owner and Tenant.
More details we will be able to deliver them in a product presentation and during the Training.
The data of each client is found on the Salesforce.com servers and under their worldwide security standards. Salesforce has data centers in the US, Europe and Asia. Your data will be with the highest levels of security that exist, the same as today's banks, line areas, government organizations and others that operate with Salesforce.com.
Access to customer data can only be by registered users of each client. This is ensured by the technological architecture of Salesforce.com on which the BReal system is built. Each client has an independent and unique instance, which allows only users who have access to an instance to access the data of that instance.
The cost of BREAL depends on the products you hire. Each product has a price for each client based on the number of properties and the number of users. The greater the number of properties and the greater the number of users, the total price increases, but the unit price per user and its equivalent cost per property decrease.
No. The minimum contract is 1 year, therefore the licenses acquired will be available until the end of the year or will be automatically renewed for a new year unless the client indicates otherwise with 60 days of anticipation at the end of the annual period of the licenses. The beginning of the annual period is from the creation of the first license that is also that of the System Administrator in the client.
NOT to renew your licenses you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract stating that you will not renew. The service will remain active until the end of the annual period. Then, your data will be automatically deleted after 30 days of the end of your contract.
Only BReal customers can publish their experiences and place a valuation to BREAL. For this you can do it in this link
A good way to objectively evaluate your experience with BREAL or analyze your purchase decision is to ask yourself the following questions:
Business impact questions:
How has BREAL allowed you to improve control of your business? How has BREAL allowed you to improve the level of customer service? How has BREAL allowed you to reduce management times? How has BREAL allowed you to improve decision making and have better information?
Level of care assessment questions:
How was the initial training received by BReal? How have they treated me every time I have had a consultation or have needed support? How and with what speed have they solved the problems I have had? What has been your level of contactability with BReal every time I needed something?
System questions:
Has the system ever failed without being able to access? Have I lost access to my data or have they been lost? Is the system wrong in the calculations or generates errors?
In BREAL you can keep centralized all the information, texts and photographs that you will then use to upload to the different websites you use. In addition, you can manage and know all the portals and channels in which you have published a property, which may include social networks, magazines, and other media.
No. The support has no cost. We understand by support the clarification of doubts and queries. They are usually answered via email, by telephone or through short Internet conferences (15 min.). The initial training is part of the implementation and has no cost, however, the subsequent training hours if they are charged.
No. Nobody reads a manual nowadays and it is also very difficult to keep them updated given how fast the system is updated and improved. BREAL has been designed to be very simple to use, it includes training and, in addition, most of the fields that require it include help indicating what the field does.
No. We had tutorial videos for the system, but very few users reviewed them. In addition, they had to be constantly updated due to the speed of the improvements and the new functionalities. For all the above, we decided to eliminate the tutorials and focus our efforts on improving usability and maintain a high level of service in our support and support to customers.